Privacy Policy

MyBlak respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you use www.myblak.com and related services.

1. Scope

This Privacy Policy applies to the MyBlak platform, including Travel & Tours, Marketplace, MyBlak TV, Language Hub, True Identity, Research Portal, Correspondents, curator tools, vendor dashboards, admin tools, and support systems.

2. Information We Collect

• Identity and contact details
• Account information and role type
• Booking, order, and payment information
• Device, browser, location, and analytics data
• Uploaded content and media
• Communications and support messages
• Verification documents for vendors, curators, or correspondents
• Travel details such as itinerary preferences, pickup details, and accommodation information

3. How We Use Information

• Create and manage accounts
• Process bookings, orders, and payouts
• Facilitate communication between users and providers
• Personalize content and recommendations
• Maintain platform safety and integrity
• Meet legal, tax, and compliance obligations
• Improve the platform and user experience

4. Legal Bases for Processing

Where applicable under GDPR and similar regimes, we process personal data based on contractual necessity, consent, legitimate interests, legal obligation, or protection of vital interests.

5. Sharing of Information

We may share relevant information with tour vendors and service providers, marketplace sellers, payment processors, cloud hosting and analytics providers, and regulators or law enforcement where required. We do not sell your personal data.

6. International Data Transfers

MyBlak may process or store data outside your country of residence. Where required, we apply appropriate safeguards such as contractual protections, access controls, and legal transfer mechanisms.

7. Data Retention

We retain personal data only for as long as necessary to provide services, resolve disputes, enforce agreements, satisfy legal obligations, or protect platform integrity.

8. Security

We use administrative, technical, and organizational security measures designed to protect your data. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, port, restrict, object to, or withdraw consent regarding your personal data. To make a request, contact hello@myblak.com.

10. Cookies and Similar Technologies

MyBlak uses cookies and similar technologies for authentication, performance, analytics, and feature functionality. You may manage cookies through browser settings and consent banners where required.

11. Children's Privacy

MyBlak is not intended for children under 13, and we do not knowingly collect their personal information without lawful basis and required consent.

12. Updates to This Policy

We may update this Privacy Policy periodically. Material changes may be communicated through the platform or by email.

13. Contact

For privacy questions or requests, contact hello@myblak.com.